Employees from Phoenix Sky Harbor International Airport respond to my recent post about the lack of intercontinental flights from the Valley. The question: Why do they care about one voice in the ether?
Denver International Aiport
If you’re flying out of Phoenix, your two biggest airline choices are Southwest Airlines or US Airways. You know Southwest: It’s a perky, courteous brand with few frills – but not a lot of hidden costs. US Airways gets unfairly demonized. I’ve flown it many times, and had only one hiccup over the years. It’s not great, but it’s not the flying snake pit it’s made out to be. Still, I didn’t want to fly either for a recent trip to Denver for skiing. Why? Air Miles – I’m starting to collect a good number on my Continental OnePass account. That’s also the one that has the most potential value for international flights. Phoenix Sky Harbor International Airport’s Terminal Four – T4 is the lunatic asylum from which Southwest and US Airways fly. Parking is awful, which drives us over to East Long-Term Parking, which requires a bus ride. It’s laid out awkwardly, and security lines are frequently a mixed martial arts cage fight. Continental, on the other hand, flies out of the sedate, compact Terminal 2. Is it old and outdated? Yes to the former, no to the latter. Unless you think it’s not cool to be able to walk from long-term parking to check-in within moments. My wife booked the flights through Continental.com (CO 6498, an Airbus A319, and CO6491, an A320), and soon discovered a surprise: The flight was a code share, and we’d actually fly on United Airlines (one of Continental’s partners in the Star Alliance, [...]